TERMS AND CONDITIONS

GENERAL

Our business, operating under the distinctive title "BOHBO Designer Second Hand", is based in Kolonaki, Attiki (Ippokratous Street 40, Postcode 10680, Athens, Greece, Tax Registration Number 139940854, DOY D’ Athens, telephone no. +302103389202), it has been active since 2007, maintaining a store which provides second hand designer clothing, shoes and accessories (all in excellent condition) in the centre of Athens; it is currently expanding through this e-store to the exhibition and sale of its products through the internet. Our new e-shop purports to enable all internet users to be directly informed of our products and to buy them through our e-shop, by placing an order with our online system, provided the selected product(s) remains available. 

Before you proceed with any transaction with us through the present website (www.bohbo.eu) please make sure that you agree with the following terms and conditions which cover all our transactions; each and every transaction with us implies full acceptance, on your part, of these terms and conditions.

1. TERMS AND CONDITIONS

The present terms and conditions comply fully with the European and the Greek legal framework currently in force, our business reserving the right to amend unilaterally or to update the terms and conditions of our online transactions. Our business undertakes to notify the users for any amendment or other change through the website of the present electronic shop. Amendments do not cover the orders which have already been placed.

2. INFORMATION AND PRODUCTS

Our business guarantees the completeness and the validity of the contents of our e-shop, with regard to the substantive characteristics of each offered product, with the reservation of any accidental technical or typographical errors which have escaped our attention or have come about unwillingly or due to interruptions of our service by reasons beyond our control.

3. LIMITATION OF LIABILITY

Our business and the e-shop bear no responsibility for any technical problems which may be faced by users when they try to access our website, and for as long as they remain there, and which relate to their own operation or to the compatibility of their own systems with the usage of our website. Furthermore, our business accepts no responsibility for the acts or omissions of third parties, especially for the interference of third parties with our products and/or with the information provided in the website.

4. OBLIGATIONS OF USERS

The users of our website are hereby forbidden to use it and the e-shop for sharing, posting, or publishing via email or transmitting by any other means any content which is illegal, unfair, spiteful, interfering with the private life of any other person, or which is discriminatory on any ground such as sex, race and nationality, or which infringes any patent, trademark, commercial secret, intellectual property or other property rights of third parties, or which contains software viruses or any other codes, files or programs that have been created with a view to interrupting, causing harm, destroying or impeding the operation of any software or computer hardware and which, willingly or not, breaches the relevant Greek and EU law currently in force and which is capable of harassing third parties in any way and/or is being used for the collection or storage of the personal data of the users.   

5. PROTECTION OF PERSONAL DATA

For the completion of any transaction through our e-shop (www.bohbo.eu) and for ordering the products of our business you will be asked to share with us some personal information. When you are placing an order, you will be asked to provide your full name and surname, the address where you desire our products to be shipped, your phone number and your email.

This data will be handled by our business in full compliance with Article 7A, par. 1(b) of Law 2472/1997 with a view to carrying out the order you placed and shall not be revealed, publicized or sold to third parties in any way, unless the procedure provided by law for the removal of confidentiality is followed (Law 2225/1994) or obligations arise which derive from the implementation of Directive 24/2006.  

The details of credit cards are entered exclusively in the safe environment of Paypal and our business keeps no record of such details.

6. OUR PRODUCTS WHICH ARE AVAILABLE FOR SALE AND THE LIMITATION OF LIABILITY FOR THEIR AVAILABILITY

You can be informed of the characteristics of our products which are up for sale by following the search instructions that are outlined on our website, by clicking on the name of the relevant product.

Each product is specific and unique, just as it is pictured and described, and is not available in another size or color. Our business makes sure that you will be notified directly and in time as to the availability of our products. However, due to the fact that in parallel with this e-shop we also operate our store, there is a chance that you may order a product which has already been sold in our store before we get the chance to update our e-shop as to the unavailability of the said product. In this case, you will receive an email notification of such unavailability within one (1) day after your order. In case you have already paid for the product through Paypal, we will provide a refund within five (5) working days after your order. If your order has been placed on a Saturday or a Sunday you will receive notice of any unavailability on Monday, unless your order is placed during a holiday period, in which case you will be notified within the next working day. Even in case our business is unable –due to unforeseeable circumstances- to notify you of the unavailability of a product within the above mentioned deadline, it commits to giving you your money back within the deadline of five (5) working days after your order.

Our business does not provide any kind of guarantee as to the availability of the products which appear on our website, but it does guarantee that you will be notified of any such unavailability within the aforementioned deadlines. The transaction will only be deemed completed after receipt of a written electronic confirmation. In case that the carrying out of an order is rendered impossible –including for the reason of unavailability of the product- we maintain the right to withdraw and not to fulfill our obligation and, where the price has already been paid, you shall receive a refund within five (5) working days.

7.  ORDERING AND THE PROCEDURE TOWARDS ITS COMPLETION

The completion of an order through an electronic shop constitutes a contract for distance selling which is regulated by the legal framework set by Law 2252/1994, as amended.

In order to place a valid order through our e-shop you must have the capacity to perform legal acts within the terms of the Greek Civil Code (that is, you must be at least 18 years old and you must not be subjected to judicial interdiction as to your capacity to enter into a sales contract).

The procedure towards the completion of an order through our e-shop begins by filling in the special form with the necessary details for the conclusion of the sales contract.

Through our website you will be informed by our business about the completion of the order and the substantive characteristics of the product, its price, its quantity (which cannot be more than one, given that each of our pieces is unique), the shipping costs, the manner of payment and delivery.

After submitting the order form you, you will receive in your email a copy of your order.

8. PAYMENT METHODS

• Payment upon delivery (only valid for orders which are to be delivered in Greece).
• Paypal
• Payment per Credit or Debit card on the safe platform provided by EUROBANK

The price stipulated under each product is final (second-hand goods are excluded from VAT).

Our website (www.bohbo.eu) reserves the right to readjust its prices without informing its customers. Such a readjustment will not concern the orders which have already been placed.

Orders which are to be delivered outside of Greece (either within or outside the EU) could be subjected to additional charges due to differences in exchange rates, customs clearance etc. the cost of which our customers undertake to cover, our business bearing no responsibility.

If you have refused to collect a product you ordered and the product is returned to our business with the sign ‘NOT INTERESTED’, your next order will have to be placed through Paypal.

9. SHIPPING

9.1. Greece

Delivery of our products is conducted in the Prefecture of Attica and the rest of Greece through the company Geniki Taxydromiki Courier within 1 to 3 working days after your order.

For deliveries in Greece, shipping is free.

9.2. Cyprus

Deliveries in Cyprus are conducted through the company Geniki Taxydromiki Courier within 7 (seven) working days after your order.

For deliveries in Cyprus, the additional charges for transportation costs are outlined in the table below (23% VAT included):

0-4,99 kg: 12,00 €
5-10 kg: 20,00 €

9.3. Other Countries

Deliveries in other countries are conducted through the company Fedex within 2 to 6 working days after your order.

For deliveries in other countries, the additional charges for transportation costs are outlined in the table below (23% VAT included), depending on the zone in which the country is located:

 

Zones*

Weight

Α

Β

C

D

F

G

M

0-1,99 kg

40 €

50 €

60 €

80 €

30 €

35 €

35 €

2-2,99 kg

50 €

70 €

80 €

90 €

40 €

45 €

450 €

3-3,99 kg

60 €

80 €

90 €

100 €

50 €

55 €

55 €

4-4,99 kg

70 €

90 €

110 €

120 €

60 €

60 €

60 €

5-9,99 kg

110 €

140 €

160 €

190 €

70 €

90 €

90 €

10-20 kg

180 €

240 €

270 €

320 €

120 €

155 €

140 €



*Zones

Zone A:  Canada, Mexico, Puerto Rico, United States

Zone B: Australia, China, HongKong, Indonesia, Japan, Korea, Dem. Republic of, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand

Zone C: Bahrain, Brunei, Israel, Kuwait, Qatar, Saudi Arabia, Sri Lanka, United Arab Emirates

Zone D: Argentina, Bahamas, Barbados, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Martinique, South Africa, Venezuela

Zone F: Andorra, Austria, Belgium, Denmark, Faroe Islands, Finland, France, Germany, Greenland, Ireland, Italy, Luxemburg, Monaco, Netherlands, Portugal, San Marino, Spain, Sweden, United Kingdom

Zone G: Gibraltar, Iceland, Liechtenstein, Norway, Switzerland

Zone M:  Bulgaria, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, Slovenia

Calculation of transportation costs will occur in your basket after you have typed the area and the address where you wish the product(s) to be shipped.

If a consumer wishes a product to be shipped in a country which is not included in the above list, he/she may contact us at info@bohbo.eu, we will send him/her an email with the shipping rates and -if the consumer agrees- we will proceed with the order which will be agreed upon via electronic communication between the consumer and our business.

In case of delay in one of our deliveries for reasons which concern the regular procedures of the customs authorities of a country or for any other reason which does not concern our business, our business bears no responsibility.

Any consumer who wishes to do so may, during the placing of an order, declare that he/she will collect the ordered product from our store, but payment will take place through Paypal.

10. RIGHTS OF CONSUMERS

Even though the description of our products is detailed and you can form a full picture of the product, you may, upon delivery, realize that it does not correspond to what you desired or that the size is wrong. In such cases, www.bohbo.eu allows you to return the product within fourteen (14) days after delivery, while our business will return your money to you within fourteen (14) days after we have received back the said product. Refunds of money which have been transferred to us through Paypal or Credit/Debit Card will also take place through Paypal or Credit/Debit Card, while money paid upon delivery of the goods will be deposited to the bank account the consumer has given to our business.

You have the right to withdraw from our sales contract, with no need to provide a cause, within fourteen (14) days after the delivery of the product and in that case we will return your money to you within fourteen (14) days after our business has received back the said product.

If a product is returned for any reason, such a return will only be accepted if the consumer has paid all the necessary transportation costs for the return of the product.

A declaration of the intention to return a product must be communicated in writing or electronically at info@bohbo.eu and our business is under an obligation to send an electronic confirmation of receipt of such a declaration when it receives it. The consumer must indicate in his/her declaration of the intention to return a product the manner in which the product will be returned to our business.

It is hereby made clear that the returned product must be in the same condition it was when it was shipped by our business. More specifically, returned products must not have been used, ironed, washed or have been subjected to any other cleaning process, while the tags which come with them, as well as the cases, boxes or any other packaging in which they have been put, will have to be in place, just like when you received them. Failure on your part to satisfy this obligation gives our business the right not to return your money.

In all of the above scenarios, the expenses of delivery/shipping (couriers and banking fees) are undertaken by the consumer who will also be responsible for any loss, damage or deterioration of returned products until they have been received by our business.

If you wish to cancel your order after completion of the electronic order and before the shipment of the product(s) please contact us at info@bohbo.eu or call as at +30 2103389202 (during working hours) and your ordered will be cancelled immediately.

In case you ask for an alteration in an order which has already been executed (that is, you have already received the email informing you of the shipment number of your order) you will be charged twice the shipment fees of your order. The same applies if your order is returned to our business due to your failure to collect it and you ask for it to be shipped again.

11. VARIOUS

If for reasons of force majeure (e.g. bad weather condition, strikes etc.) it is not possible for us to deliver to you the products within the agreed timeframe you will be informed via email. Our business bears no responsibility for any situation which lies beyond our sphere of control but it will do its best to provide you with the best possible service.

Our business reserves the right to amend and renew the terms and conditions of our transactions. Our business also undertakes the obligation to update the present text with any amendment or addition to the terms and conditions.

The present terms and conditions are governed by Greek law and fall under the jurisdiction of the Courts of Athens.